The Refugee Information Pack was thoughtfully designed to support Syrian refugees as they begin a new chapter in Australia. More than just an information resource, the pack was created as a welcoming gesture — a meaningful and memorable gift that offers both practical guidance and a sense of belonging.
The pack consists of a carefully curated set of materials, including a map, a pamphlet, two booklets, and a custom-designed tote bag. Each component works together to provide clear, accessible information that helps newcomers confidently navigate their new environment.
The visual direction was intentionally crafted to reflect Australia’s rich and diverse community. Photography throughout the pack highlights multiculturalism and everyday moments of connection, reinforcing the message that Australia is a harmonious, inclusive society.
A key design feature is the use of curved, layered lines — symbolising the journey of integration. These flowing forms represent smooth transition, growth, and opportunity, reflecting the hope that refugees will not only adapt but thrive in their new home.
This project balances empathy with functionality, combining purposeful design with meaningful storytelling to create a welcoming first experience in Australia.
